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Exit Survey

How would you rate the quality of the club’s facilities and amenities?
Scale: 1 (Poor) – 5 (Excellent)
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Comment:
How satisfied were you with the level of service provided by club staff?
Scale: 1 (Very dissatisfied) – 5 (Very satisfied)
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Comment:
How well did the club meet your expectations for value relative to cost?
Scale: 1 (Not at all) – 5 (Exceeded expectations)
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Comment:
Overall, how satisfied were you with your membership experience at the club?
Scale: 1 (Very dissatisfied) – 5 (Very satisfied)
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How clear and smooth was the membership resignation process?
Scale: 1 (Very unclear/difficult) – 5 (Very clear/easy)
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Comment:
Please share any additional comments or suggestions that would help us improve our member experience or resignation process.